Magnet
Customer Engagement & Personalization Engine
Magnet centralizes customer data, automates behavioral journeys, and delivers personalized interactions at scale—improving loyalty, lifetime value, and operational efficiency.
Unified Engagement Tools
Power your customer lifecycle with automated personalization, intelligent engagement, and data-driven retention strategies.
KYC & Smart Onboarding
- ✓Customer risk scoring and segmentation
- ✓Secure multi-factor authentication
- ✓Document review and approval workflows
- ✓Onboarding progress and tracking
Engagement Mechanics
- ✓Customizable achievements and milestone systems
- ✓Daily engagement streaks and behavioral triggers
- ✓Mission-based task flows
- ✓Level progression frameworks
- ✓Leaderboards and competitive indicators
Loyalty & Retention Engine
- ✓Tiered loyalty programs
- ✓Behavioral reward automation
- ✓Preference-based recommendations
- ✓Customer lifetime value monitoring (CLV)
- ✓Retention journey automation
Rewards & Incentives
- ✓Cashback and event-based rewards
- ✓Instant "on-the-spot" incentives
- ✓Virtual and real-world prize fulfillment
- ✓Multi-tier reward structures
- ✓Universal reward catalog
Customer Intelligence & Analytics
- ✓Advanced segmentation models
- ✓Behavioral and lifecycle analytics
- ✓Acquisition, retention, and churn KPIs
- ✓Customer feedback and interaction analytics
- ✓Multi-channel CRM integration
Community Engagement
- ✓Groups, circles, and community hubs
- ✓Social sharing and invitation tools
- ✓Referral program automation
- ✓Community challenges
- ✓Engagement tracking & sentiment metrics
Engagement Mechanics That Amplify Retention
Smart gamification tools designed to motivate customers and increase lifetime value.
Achievements & Personalization
Customizable achievement systems that recognize milestones and reward customer behavior
- Customizable achievements and milestone badges
- User profile personalization
- Behavior-triggered reward paths
Engagement Challenges
Strategic challenges that drive consistent participation and long-term engagement
- Daily and weekly engagement challenges
- Streak tracking and progress monitoring
- Group or community-based challenges
Competitive Ranking Tools
Advanced ranking systems that foster healthy competition and participation
- Real-time ranking boards
- Tiered competitive brackets
- Participation-based scoring
Rewards & Incentives Engine
Flexible reward distribution system with multi-tier structures and automated triggers
- Cashback, spins, and instant rewards
- Multi-tier reward systems
- Event-based reward automation
Proven Results
Real metrics from gaming operators using Magnet
Progressive Achievement System
Progressive engagement tiers that drive retention, rewards, and growth.
How It Works
Players earn points by completing missions, challenges, and key actions on the platform.
As points accumulate, players progress through tiers and unlock new benefits.
Higher tiers unlock exclusive bonuses, cashback rates, and special promotional offers.
Advanced CRM & Customer Segmentation
Understand your customers better with comprehensive analytics and intelligent segmentation tools.
- →Behavioral AnalyticsTrack customer activity, preferences, and interaction patterns.
- →Smart SegmentationGroup customers by value, lifecycle stage, risk, or custom rules.
- →Automated JourneysTrigger personalized campaigns based on real customer actions.
- →Lifetime Value InsightsMonitor and optimize customer lifetime value (CLV) over time.
Key Customer Metrics Tracked
Transform Player Engagement
See how Magnet can help you acquire, engage, and retain more players