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Terms of Service

Last updated: January 20, 2025

Important Information

Important

Please read these Terms of Service carefully before using the TOWN Platform. By accessing or using our services, you agree to be bound by these terms.

1
Acceptance of Terms

Acceptance of Terms

By accessing and using the TOWN Platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2
Description of Service

Description of Service

TOWN Platform provides a comprehensive software solution for gaming, lotteries, pools, and brackets operations. The Service includes:

  • Fiero - Financial Management & Treasury
  • Magnet - Customer Engagement & Marketing
  • Guardian - Security & Risk Management
  • Hive - Affiliates & Ecosystem Management
  • API access and developer tools
  • Documentation and support resources
3
Account Registration

Account Registration

To access certain features of the Service, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept all responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account
4
Acceptable Use

Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Distribute viruses or any other harmful computer code
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any portion of the Service
  • Engage in any form of automated use of the system
  • Use the Service for any illegal gambling or gaming activities

For detailed acceptable use guidelines, please refer to our Acceptable Use Policy.

5
Payment Terms

Payment Terms

Certain aspects of the Service may be provided for a fee. You agree to pay all fees and charges associated with your account in accordance with the pricing and payment terms presented to you.

We reserve the right to change our fees upon 30 days notice. Your continued use of the Service after the fee change comes into effect constitutes your agreement to pay the modified fee amount.

All fees are non-refundable except as required by law or as explicitly stated in our refund policy.

6
Intellectual Property

Intellectual Property

The Service and its original content, features, and functionality are owned by Nimbus and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

7
Data and Privacy

Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We are committed to protecting your data and privacy.

For enterprise customers, a separate Data Processing Agreement may apply.

8
Service Level Agreement

Service Level Agreement

We are committed to providing reliable service. Our Service Level Agreement (SLA) outlines our uptime commitments and remedies for service interruptions.

9
Termination

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time through your account settings or by contacting support.

10
Limitation of Liability

Limitation of Liability

In no event shall Nimbus, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our liability is limited to the amount you paid us in the twelve (12) months prior to the event giving rise to the liability.

11
Indemnification

Indemnification

You agree to defend, indemnify, and hold harmless Nimbus and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from your use of the Service or violation of these Terms.

12
Changes to Terms

Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

13
Governing Law

Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Nimbus operates, without regard to its conflict of law provisions.

14
Contact Information

Contact Information

If you have any questions about these Terms, please contact us:

  • Email: legal@townplatform.com
  • Support: support@townplatform.com
  • Address: [Company Address]